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Rob Helmer

Software Engineer

I build secure, AI-augmented infrastructure with a focus on operational safety and data privacy. Currently at Hims and Hers Health, Inc, I'm applying decades of experience in privacy-first engineering to modern pharmacy technology. My work bridges the gap between AI safety, robust telemetry, and mission-critical UI for healthcare professionals.

In my free time I enjoy video game development and design. I believe games are the purest expression of computer science and engineering—pushing boundaries in graphics, math, networking, security, and performance. They let us learn and experiment in a low-stakes environment while exploring new technologies and solving complex problems.

17+ Years at Mozilla (Two Tenures)

From Release Engineer (2006–2008) to Senior Staff Software Engineer (2010–2025). Built Firefox release automation, crash reporting (Socorro), privacy-preserving telemetry (Prio), the Pioneer/Ion opt-in research platform, and breach monitoring infrastructure. Briefly left for a VP role at CustomWeather, then returned to build Firefox's privacy infrastructure at scale.

AI & Operational Safety

Developing secure AI integrations and safety-first workflows for high-stakes pharmacy environments.

Privacy-Preserving Telemetry

Expertise in privacy-conscious data collection and system observability to ensure reliability without compromising trust.

Professional Healthcare Tooling

Building high-reliability UIs for pharmacists and technicians, focusing on accuracy and pharmacy workflow integrity.

Academic Research Collaborations

Bringing breakthroughs in privacy and federated learning from MIT and Princeton into production systems.

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